About MIVA

Miva Design Sdn Bhd’s quality and durability are comparable with all local and internationally renowned brands. Our mattresses are compresses and roll into a box for ease of handling and delivery.

Miva Design Sdn Bhd believes that a high-quality premium mattress need not be excessively expensive. Consumers are dealing directly with the local manufacturers. With our manufacturing production of only one model, the cost had significantly reduced. Selling our Miva Design Sdn Bhd mattress online through our website miva.my will also reduce significantly the cost of showroom rental, advertising, salesman commission, and do away with a pushy salesperson. The compact size box mattress also reduced the cost of logistics, warehouse, and ease of delivery. goes here, click the edit button to change this text.

Sleep on your sheets, chill on your pillow, dream on your mattress (whether you are human or hound) — you can try all the products in the comfort of your home for 90 nights from the day you receive them.
This post-purchase, risk-free 90-night trial serves as our return policy. Your order is covered by our 90-Days Money Back Guarantee which starts upon the receipt of your order, less processing, and handling charges. In order to return your product first email us at customercare@mivaconcept.my to receive a return merchandise authorization number. With the number, you can then send your items back to the address provided in the email for a refund of your purchase price, less processing and handling charges.

Miva Design Sdn Bhd mattress does not need to flip. We recommend rotating the mattress 180 degrees every six months to maximize performance and durability.

Unboxing Miva Design Sdn Bhd mattress in the box is quick and easy – just follow these simple steps:

• Unbox your Miva Design Sdn Bhd box on its side in your room.
• Use Scissor to cut open the outer plastic wrap. (Caution: not cut the mattress itself).
• Lay flat your Miva Design Sdn Bhd mattress and tear open the inner plastic wrap with your scissor.
• Allow an hour for the mattress to expand. It will take 24 hours to fully expand, but you can use it almost immediately

We have four different sizes for each mattress:

• Single mattress box: 33 x 33 x 95 cm
• Super single mattress box: 33 x 33 x 110cm
• Queen mattress box: 33 x 33 x 155 cm
• King mattress box: 33 x 33 x 185 cm

The mattress depth is 24 cm (9.5 inches).

Our medium-firm mattress is 5 to 7 on a firmness scale of 1-10, with 1 being very soft and 10 being hard.

Miva Design Sdn Bhd is designed using German technology and the production factory is located in Johor, Malaysia

Miva Design Sdn Bhd Compress Roll Mattresses is made of Individual Pocketed Spring featuring German Technology which ensures the integrity of the innerspring structure during compression and returns to its original height and strength when unpacked due to its strong elasticity without damaging its core structure.

Miva Design Sdn Bhd uses advanced vacuum compression technology to package and roll our mattresses to fit into a compact box. Once released from its packaging, the mattress will expand and return to its original size within a few hours.

Yes, we accept all Visa or MasterCard issued by Malaysian banks.

Currently, we do not offer installment payment plan.

Miva Design Sdn Bhd accepts all Visa, MasterCard, and online banking with major local banks.

Yes, 100% free.

Currently, we do not ship outside Malaysia. We will update you on our Facebook for a new country once available.

Yes, we ship to East Malaysia. There is an air flight charges of RM250 for East Malaysia.

All delivery is through a third-party courier company and it is not possible to specify delivery date and time. The courier company will contact you by phone call for delivery arrangement.

The courier will give you a phone call to arrange the delivery and will usually try to re-deliver the item twice. If no one is there to collect the item, the courier will leave instructions on the nearest center to pick it up from for a limited time.

Only 1-3 working days for West Malaysia and 4-7 days East Malaysia.

We believe that our mattress is going to suit a wide majority of sleepers. We also offer a 90-night sleep trial for customers and thus we do not need a showroom. By selling our mattress online through our website miva.my it will reduce significantly the cost of showroom rental, advertising, salesman commission, and do away with a pushy salesperson. The compact packing also reduces the cost of delivery.

Just contact us via email at www.miva.my and our customer care will assist you accordingly. In general, orders shall be despatched within 1-10 working days depending on your address. For more information about the shipping, you may visit the Shipping Info tab located at the end of the webpage.

Shop at our website, you can place the order directly for Miva Design Sdn Bhd. We will ensure the product(s) is/are safely shipped to your place.